Frequently Asked Questions

Do I need to type anything on the tablet?

No. Open the display link or scan the QR code and the display starts.

Can I use more than one tablet?

Yes. Create a separate link for each tablet from + Connect a tablet on the Screen tab.

A display link stopped working. What now?

The link may have been turned off. Create a new link in the Connect Clean Day display dialog and open it on the tablet.

How do I change the weather location or timezone?

Open the About tab and update the home ZIP code. The timezone follows the ZIP code; choose change beside it to set it yourself.

Can I change the look of the display?

Yes. On the Screen tab, under Look, choose Soft light or High-contrast dark.

How do I add another loved one?

Choose + Add Loved One in the portal. Each loved one has their own display, notes, routines, and appointments.

The tablet screen keeps turning off.

Turn off auto-lock or set sleep to its longest option, and keep the tablet plugged in. See the guide for your tablet: iPad, Android, or Fire.

Do reminders make a sound?

No. Reminders appear on the screen in large, clear type, and a visual alarm pulses a bright frame around important ones. This is on purpose: many people cannot easily hear an alarm, and a sound can be confusing or lead to the screen being closed by accident.

What kind of screen do I need?

A tablet is the best choice, because it can be locked to Clean Day. A computer with a monitor or a Raspberry Pi also works. See What Screen Do I Need?

Where do I find my calendar link?

It depends on the calendar app. See Calendar Integration for Google, Apple iCloud, and Outlook.

How do I delete my account?

Choose Account at the top of the portal and use Delete account.